GST billing for travel agencies and taxi operators
Written from day-to-day billing practice at LR Taxi Services — corporate duty slips, monthly contract billing and government tenders. It covers the rate choice, what a compliant invoice must carry, and where operators most often lose money to rejected bills.
1. Choosing between 5% and 12%
Renting a motor cab with fuel included is billed either at 5% with no input tax credit on most inward supplies, or at 12% with full input tax credit. Operators running owned fleets with heavy vehicle purchases, insurance and repair invoices usually benefit from 12%, because the credit on those inputs outweighs the higher output tax. Aggregator-style operators who mostly hire in vehicles from small vendors tend to stay at 5%. Pick one and apply it consistently across the financial year — mixing rates across similar contracts invites notices.
2. Reverse charge on corporate contracts
If you are not a body corporate and you supply passenger transport to a company at 5%, the company pays the GST under reverse charge. Your invoice must carry the line “Tax payable on reverse charge basis by the recipient” and must not collect the tax. Getting this wrong is the single most common reason a corporate accounts team returns a taxi bill.
3. Fields a compliant tax invoice must carry
- Supplier name, address and GSTIN; recipient name, address and GSTIN
- Consecutive invoice number for the financial year, and invoice date
- Place of supply with state code (decides CGST+SGST vs IGST)
- HSN/SAC — 9964 for passenger transport, 9966 for renting a vehicle with operator
- Description of service: vehicle type, package (e.g. 8 hrs / 80 km), duty dates, extra hours and extra kilometres
- Taxable value, rate and amount of CGST/SGST or IGST
- Reverse-charge declaration where applicable, and supplier signature or digital signature
4. Tolls, parking and pure-agent recoveries
Toll, parking, state permit and airport entry charges reimbursed on actuals can be kept out of the taxable value only if you meet the pure-agent conditions: the client authorised the payment, you recover the exact amount, and you show it separately on the invoice with supporting receipts. Bundle them into the package rate and they become taxable at the same rate as the ride.
5. Interstate duties and place of supply
For a registered recipient, place of supply is the recipient's registered location — a Delhi operator billing a Gurugram-registered client charges IGST even if the whole duty ran inside Delhi. For an unregistered passenger, it is where the passenger boards. Fleet software should derive this from the client GSTIN rather than the trip route.
6. E-invoicing and monthly filing rhythm
Above the notified aggregate-turnover threshold, B2B invoices must be reported to the Invoice Registration Portal and carry an IRN and QR code — a bill without one is not a valid tax invoice for your client's credit. Outward supplies go in GSTR-1, tax is settled in GSTR-3B, and any reverse-charge supplies must be reported even though you collect no tax on them. Reconcile duty slips to invoices before filing, not after.
7. Vendor-side TDS is separate from GST
When you pay attached vendors for their vehicles, 1% TDS applies to the taxable payment value, not to reimbursed tolls and parking. Keep the GST computation and the TDS computation in separate columns so the vendor statement reconciles with both the GST return and Form 26AS.
Billing this automatically
LR Billing turns duty slips into GST-ready invoices — package rates, extra hours and kilometres, tolls as pure-agent lines, correct CGST/SGST or IGST split from the client GSTIN, and vendor payouts with TDS deducted.
This guide is general information on Indian GST practice for passenger-transport operators, not tax advice. Confirm rates and thresholds with your chartered accountant before filing.